Privacy Policy
At Sãe Active, your trust matters. We collect only the information needed to deliver your order, personalise your experience and improve how our community interacts with our brand. Below is a clear breakdown of the data we collect, how we use it, and the rights you have under the UAE’s Federal Decree-Law No. 45 of 2021 (PDPL).
Information We Collect
We may collect the following types of personal data when you browse, create an account, or place an order:
- Contact details (name, email address, phone number)
- Delivery information (shipping address)
- Order history and preferences
- Payment information processed securely by third-party providers
- Size preferences and browsing behaviour
- Technical information such as device type, browser, and IP address
How We Use Your Data
Your information is used to:
- Process orders, manage payments and fulfil shipments
- Communicate with you — from delivery updates to product launches
- Personalise your experience with tailored content and recommendations
- Analyse trends to improve our collections, fit insights and community experience
- Maintain the safety, security and performance of our website
Your Legal Rights
Under the UAE’s PDPL, you have the right to:
- Access or correct your personal data
- Object to or withdraw consent for marketing communications at any time
- Request deletion of your data, where applicable
To exercise any of these rights, please contact us at privacy@saeactive.com.
Cookies And Tracking
We use cookies and similar technologies to personalise your experience, remember preferences, and ensure our site runs smoothly.
You can manage or disable cookies through your browser settings. Please note that some features may not function as intended if cookies are disabled.
Third-Party Sharing
We do not sell your personal data — ever.
We may securely share limited data with trusted partners who support our operations, such as payment processors, logistics providers and analytics platforms. Any sharing is strictly necessary, contractually bound, and protected by appropriate safeguards.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or misuse.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with a “Last updated” date at the top of this page.